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Covid-19 Help and Advice

This page was last updated on 8th April 2022.

Friends & Family Work for Us

We pride ourselves on being a family run company and hope that you come to see our homes as your home too.

The health, safety, and wellbeing of our residents, visitors and staff is always our priority and we continue to do all we can to keep those who are most vulnerable safe whilst the Coronavirus pandemic remains.

We are continuing to welcome new residents into our homes and offer our assurance that we have clear protocols in place to ensure that the home is safe and appropriate for them.

Our visiting remains in line with the latest Government guidance on “Living with Covid”, and we are delighted to be back in a position where most restrictions have been lifted. This means that from 1st April: –

  • Visitors no longer need to book a visit so are able to come and go freely
  • Visitors no longer need to take an LFD test before visiting but must continue to wear a face mask provided by the home
  • Visitors are still required to follow infection control protocols and must sanitise or wash their hands on arrival, and regularly throughout their visit
  • Visitors must not come to the home for at least 5 days if they are feeling unwell, even after testing negative for Covid, and if experiencing any symptoms that suggest other transmissible viruses or infections such as high temperature, cough, sore throat, diarrhoea, or vomiting
  • Our staff will continue to test twice-weekly while the COVID-19 prevalence remains high, and the same applies to any relatives or friends who are providing personal care.
  • Residents will now only be tested if they display symptoms of COVID-19 and are no longer required to take routine monthly tests
  • If there should be an outbreak in one of our homes, one visitor per resident will still be permitted to visit as long as they take an LFD test and wear appropriate PPE. The home will otherwise close for visiting for a minimum of 10 days, rather than 14 days, and we will of course inform everyone as necessary.
  • Visitors are no longer restricted to specific areas of the home
  • Residents no longer need to isolate or take a test on returning to the home from a high risk visit out
  • If a resident should test positive they will need to isolate for 10 days unless they test negative for 2 consecutive days after 5 days of isolation.

Click here to read the latest update from our Director and for comprehensive information on the latest Coronavirus guidance applying to care homes, please visit the Government website: –

While we still need to follow the necessary protocols in doing all we can to keep everyone safe, we believe the latest guidance is a very welcome and positive step  towards a more normal way of life again.

We are here to help you and your loved one

Virtual Tours of our Care Homes

Want to virtually visit our homes? The links below allow you to tour our care homes in their entirety so you can familiarise yourself with our facilities and see the homely environments we have created for our residents. We hope you enjoy virtually visiting our award-winning care homes.

Cedar Lodge, Holly Lodge. Oak Lodge and Rowan Lodge.

Keeping our Residents Physically, Mentally and Socially Active

Our award-winning homes are proud to offer person-centered nursing care, life enriching activities, nutritious freshly prepared meals and holistic support tailored to individual needs. These services ensure our residents remain physically, mentally and socially active.

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Our Physiotherapists, Hairdressers and Chiropodists are included in our weekly employee testing so we can continue to provide those complimentary services that we believe are important to residents. Forest Care endeavors to provide well-rounded care to look after every residents’ physical and medical needs, as well as their social, mental and emotional wellbeing.

Our activities are led by resident’s choice. With lockdown restrictions in place and outside entertainers unable to visit our homes, the teams have been going the extra mile to ensure residents can enjoy all that they want to, while enhancing the range of activities available. This has involved investing in new technology, purchasing new equipment and even getting creative with event ideas.

Whether it is hosting a live cooking show with our Head Chefs, creating a seaside in our back gardens or transforming our lounges into a Theatre, we are proud of the lengths our teams go to enhance the lives of our residents.

Along with these larger events, our teams also add the personal touch to the care they provide. This can simply involve chatting to residents and getting to know them over a cup of tea. There is always someone to talk to in our care homes.

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Friends & Family Work for Us

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