To provide the exemplary care our residents deserve, we intentionally hire more staff than the industry average. Having more staff means we can offer a more relaxed, stress free environment for our residents, where the staff have time to deliver person-centered care.
One of the Senior Carers at Rowan Lodge won the 2019 Carer of the Year award at the prestigious National Care Awards for her work advocating good Nutrition and Hydration for residents.
Dan has 25 years’ experience in the NHS working in Mental Health Services. He has worked extensively in care records and client-based electronic systems. Dan worked as part of the National Program team installing the first client based electronic care record into Barnsley and Community Priority Services NHS Trust and later took the role as Systems Manager. In 2011, he became the Administration Manager for a Memory Service in South Yorkshire, together with the Service Manager; they took the service forward winning the award of excellence in the Memory Services National Accreditation Program with the Royal College of Psychiatry which is endorsed by the CQC.
In 2015, Dan emigrated to Gran Canaria where he worked for a law firm who specialised in helping English ex-pats who had bought property in the Canaries who required legal assistance. He then returned to the UK in 2016 when he began work with Forest Care.
Dorina moved from Romania to the UK 6 years ago to begin her nursing career. During these 6 years she has gradually progressed from working as a Care Assistant while registering with the NMC. This then gave her the opportunity to learn and develop her skills within the care environment. Once Dorina received her pin, she was overjoyed to start working as a Nurse.
With a strong work ethic and enthusiasm for professional development, Dorina worked hard to achieve her NVQ Level 5 in Leadership and Management in Health and Social Care. Achieving this prepared her for the role as Deputy Manager and Head of Care here at Rowan Lodge.
Our care team is built of over 40 Care Assistants and Senior Carers who work hard to assist residents with their immediate needs.
Carers and Senior Carers are an important team that undertake a variety of training, giving them the confidence and skill set to provide exemplary care to our residents. Rowan Lodge is also a specialist dementia care provider, this means that staff have completed additional training in dementia care.
Having moved to the UK in 2006 from Nepal, Jag immediately started his training as a Chef.
Graduating in 2010, Jag got a job in a hotel restaurant where he gained 8 years of Sous-Chef experience. In 2018 Jag joined the Forest Care team as Head Chef at Rowan Lodge. He relished in this opportunity to really show his creativity with food by redesigning the entire menu to be fun and exciting while considering each residents dietary requirements.
Wendy is our outgoing and empathetic Home Administrator. She is a passionate member of the team, striving to add a personal touch to the care given to residents and support to relatives.
As Administrator, Wendy is responsible for the day-to-day administrative functioning of the home and supporting Dan. This involves a variety of tasks such as employment checks, enquiry handling, show rounds and admissions, to reassuring residents and relatives and dealing with their day-to-day requests.
Sally is our weekend administrator helping to answer calls, liaise with relatives and assisting residents with their day-to-day requests.
The activities team excellently nurture residents’ social and mental well-being, alongside their physical care within the activities they provide. This can range from card games to musical events, circus performances to movie night, the team really go the extra mile to make the activities varied and person centered. They do this by using care plans while considering residents’ histories and hobbies to plan respectful activities that enhance lives, encourage socialisation and stimulate memories. This is an important part of our person-centered care.
Avril has worked at Rowan Lodge since it opened. Every team is integral to the running of our care home. We are fortunate to have a team of hard-working and compassionate individuals in housekeeping effectively lead by Avril. Not only do they help with the smooth running of the home, but they also contribute to the social and hospitality experience our residents enjoy.
Alan is our Handyman who helps with fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.
Alan is your man if you require shelving, pictures hung on wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.
We offer physiotherapy every week to our residents at no additional cost. Emma, our visiting physiotherapist, is happy to give residents consultations and exercise programs. Just speak to the office team to arrange a session. Although physiotherapy is not a regulatory compliance for care homes to provide, Forest Care believes it is a vital service we should be offering. For this reason, we include physiotherapy at no additional cost.
Roy is our fun-loving groundsman who continues to work very hard in making our outdoor spaces into enjoyable surroundings.
From maintaining our wild flowers to building new features in our gardens for our residents to explore, Roy can be found in one of our three outdoor areas throughout the week.
Every month we celebrate the hard work of our team by choosing an Employee of the Month. Residents, relatives and staff are all invited to nominate individuals.
Congratulations to Maggie who is our Employee of the Month for January.
Forest Care is delighted to announce the CQC has rated Rowan Lodge ‘Good’ on its most recent inspection. The home has been rated Good across all areas, meaning the service they provide is safe, effective, caring, responsive and well-led. A great achievement for all the team at Rowan Lodge in Newnham.
As a team, we are proud that a lot of our staff are long serving. This has a positive impact on the continuity of care our residents receive. This is why we host a “Years of Service” party every year to celebrate the hard work and dedication of our staff.