Welcoming New Admissions
We are now welcoming new residents into our care homes to ensure that we are there for those in need of care and support. In order to do this, and with the safety of our residents and staff in mind, we have a clear admission policy as well as robust infection control protocols in place that are being strictly followed.
Forest Care is here to ensure that for those who need care, we are doing all that we can to keep them safe and protected, while all of our staff are trained in infection control and the use of Personal Protection Equipment (PPE).
Covid-Safe Visiting Spaces
We are delighted to welcome relatives to visit residents inside our homes by using our new designated Covid-safe visiting rooms. An airtight partition combined with a handsfree intercom enables residents to safely see and chat with their loved ones in a Covid-secure way. These Covid-safe visiting spaces are subject to strict safety protocols and procedures to protect staff, residents and their relatives from the ongoing pandemic.
Virtual Tours
Our award-winning homes are proud to offer person-centered nursing care, life enriching activities, nutritious freshly prepared meals and holistic support tailored to individual needs. Please get in touch with our care homes directly for more information, or to arrange a virtual tour of our homes.
We appreciate that if you are looking to move into our care homes that you will want to see the home in person. We are welcoming visits to meet the team in our Covid-safe visiting rooms. We are also in the process of making virtual tours of each of our sites, allowing the public to safely tour the care homes online, at their own leisure 24/7, and in great detail. To view our virtual tours, click here.
Unfortunately, it remains that non-essential visitors are not permitted inside our homes, apart from in some exceptional circumstances. This is so we can maintain necessary infection control measures during the current COVID-19 pandemic. Please rest assured that vital medical and wellbeing visits are still continuing, with all visiting professionals being required to adhere to our stringent infection control procedures.
Video Calling
Communication between residents, family and friends is vitally important to holistic care. That is why all of our homes are set up for video calling, enabling you to keep in touch with your loved ones and to be confident that our staff are doing the utmost to ensure that life in our care homes remain as comfortable and sociable as possible.
Contact the Team
If you have any questions, please do not hesitate to contact us by calling 0333 305 1785 or emailing enquiries@forestcare.co.uk. Do also contact the homes directly if you would like to speak to a loved one.
More Information
To learn more about Forest Care’s Covid-19 policies and procedures, please visit our dedicated Covid-19 Help & Advice page.
Thank you for your ongoing support, patience and understanding during the ongoing COVID-19 pandemic.
Best wishes,
Mark Vickery
Director of Forest Care Ltd
Rowan Lodge 
