Oak Lodge employees over 80 compassionate and hard working people all striving to provide exemplary care.
In 2019, the Oak Lodge care team was selected as a finalist at both the Caring UK awards and the National Care Awards. Grade Adan, Care Home Manager, won the Manager of the Year award at the National Care Awards and secured the Runner Up position for Care Home of the Year – South at the Caring UK Awards 2019.
Grace won the 2019 Care Home Manager of the Year Award at the prestigious National Care Awards. Judges said “Grace Adan, in particular, takes as much care of her staff as she does her residents. The judges were wowed by Grace’s passion, humility and warmth. Not only is Grace an ambassador for best practice in her care home, but for the industry at large. After 18 years of service, Grace wins this national award for her outstanding home”. Forest Care is immensely proud of Grace’s achievement.
Grace moved from the Philippines in 2001 to work at Oak Lodge. She developed and blossomed into a superb Registered Manager from her role as Nurse, making the home “Outstanding”.
Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.
As Administrator, Jacqui is responsible for the day-to-day administrative functioning of the home and supporting Grace to ensure everything happens as it should. This involves a variety of tasks such as employment checks, enquiry handling, show rounds and admissions, to being a point of contact for residents and relatives while dealing with their day-to-day requests.
With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.
To provide the exemplary care our residents deserve, we intentionally hire more staff than the industry average. Having more staff means we can offer a more relaxed, stress free environment for our residents, where the staff have time to deliver person-centered care. Our care team are passionate about their jobs and have completed a variety of training courses, giving them the confidence and skills sets to provide outstanding care.
We generally work on ratios of around 1:4 care staff per residents by day and 1:8 by night. However, these ratios do not include the home’s domestic, catering, laundry, activities and management staff.
Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.
In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.
Val, Marion, Rosalind, Michelle and Sarah make up our Activities team. They excellently nurture residents’ social and mental well-being, alongside their physical care within the Activities they provide. This can range from card games to musical events.
The activities team uses care plans and consider residents’ histories and hobbies to plan respectful activities that enhance lives, encourage socialisation and stimulate memories. This is an important part of our person-centered care.
Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.
Lubo is your man if you require shelving, pictures hung on wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.
Every team is integral to the running of our care home. We are fortunate to have a team of hard-working and compassionate individuals in housekeeping, which comprise of domestic and laundry. Not only do they help with the smooth running of the home, but they also contribute to the social and hospitality experience our residents enjoy.
Roy is our fun-loving groundsman who continues to work very hard in making our outdoor spaces into enjoyable surroundings.
From maintaining our wild flowers to building new features in our gardens for our residents to explore, Roy can be found in one of our three outdoor areas throughout the week.
Every month we celebrate the hard work of our team by choosing an Employee of the Month. Residents, relatives and staff are all invited to nominate individuals.
Congratulations to Ying who is our Employee of the Month for January.
Forest Care is delighted to announce the CQC has rated Oak Lodge ‘Outstanding’ on its most recent inspection. The home has been rated Outstanding in three areas in Good in the remaining two. This means that the service they provide is safe, effective, caring, responsive and well-led. A great achievement for all the team at Oak Lodge in Basingstoke.
As a team, we are proud that a lot of our staff are long serving. This has a positive impact on the continuity of care our residents receive. This is why we host a “Years of Service” party every year to celebrate the hard work and dedication of our staff. We celebrated our staff and their 5, 10, 15 and 25 years of service with a summer BBQ.