** Open Afternoons at Holly Lodge **

Open Afternoons at Holly Lodge Care Home. Last Thursday of the month, 2-4pm.

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Oak Lodge

Award-Winning Nursing, Residential and Respite Care Home near Basingstoke, Hampshire.

  • All-inclusive fee
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Meet the Team

Oak Lodge employs more than 80 compassionate and hard working people, all striving to provide exemplary care and has maintained an ‘Outstanding’ CQC rating – which puts Oak Lodge in the top 1% of homes in the UK. The team are delighted to have won the Top 20 Care Home South East England 2024 award from carehome.co.uk.

At the Hampshire Care Awards 2023, Oak Lodge was a finalist for Nursing Home of the Year, whilst Oak Lodge Volunteer Eileen Galvin was a finalist for Volunteer of the Year and Therapist Ying Wiseman won Ancillary Employee of the Year for her reflexology and massage therapies.

In 2021, Oak Lodge came Runner-up for both South Care Home of the Year and Best Outdoor Environment at the Caring UK Awards. Home Administrator Jacqui was also a Finalist in the Care Champion category at the National Care Awards 2021.

In 2019, Home Manager Grace won Care Home Manager of the Year at the National Care Awards, judges were wowed by Grace’s passion, humility, and warmth. The team was also a finalist for Management Team of the Year at the Caring UK Awards, and a finalist for Care Home of the Year at the National Care Awards in 2019.

Grace Adan - Home Manager

Grace won Care Home Manager of the Year award at the prestigious National Care Awards 2019. Judges commented; “Grace  takes as much care of her staff as she does her residents, we were wowed by Grace’s passion, humility, and warmth. Not only is Grace an ambassador for best practice in her care home, but for the industry at large. After 18 years of service, Grace wins this national award for her outstanding home”.

Grace moved from the Philippines in 2001 to work at Oak Lodge. She has developed and blossomed into a superb Registered Manager from her role as a Nurse, making our Oak Lodge care home ‘Outstanding’.

Jacqui Vickery - Home Administrator

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.

Jacqui is responsible for the day-to-day administrative functioning of the home and supporting Grace to ensure everything happens as it should. This involves a variety of tasks such as employment checks, enquiry handling, show rounds and admissions, to being a point-of-contact for residents and relatives while dealing with their day-to-day requests. Jacqui was selected as one of five finalists across the UK, for the Care Champion category at the National Care Awards 2021.

Flora Balmaceda - Head of Care

With an extensive background in nursing, Flora has worked at Oak Lodge since 2001 and is responsible for managing the clinical care of the residents in the home. This involves supervising the Nurses, Senior Carers and Care Assistants to ensure residents receive person-centred care in accordance with their assessed needs and care plans, and ensuring their mental, physical and emotional wellbeing.

Nursing Team

Our dedicated and experienced Nursing Team is responsible for managing the clinical care of our residents at Oak Lodge focusing on their holistic care, which includes their mental, physical and emotional wellbeing.

This involves administering medication, working with our home GP and supporting Senior Carers and Care Assistants to ensure residents receive person-centered care in accordance with their assessed needs and care plans.

Care Team

Our compassionate and dedicated care team comprises of Senior Carers and Care Assistants who help residents with their personal care, day-to-day living, and immediate needs. Our Carers work selflessly in striving to deliver the highest standards of person-centred care to our residents.

We intentionally hire more staff than the industry average, and our team members receive continuous training, development, and support, giving them the confidence and skill set to provide outstanding care.

 

Activities Team

Oak Lodge’s Activities Team, led by Val, excellently nurture residents’ social, physical and mental wellbeing with a variety of fun and engaging activities adapted to the daily wishes of residents and in line with life story work.

The team prioritise wellbeing with joyful and meaningful activities including arts & crafts, pampering sessions, afternoon tea parties, visiting entertainers, Pets as Therapy, and visiting animals – monkeys and penguins! Along with a variety of themed events and cultural days.

Tracey King - Head Chef

Tracey joined Oak Lodge in 2001 as a weekend Chef before progressing to Head Chef.

In her own words; “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their wellbeing, nutritionally”.

Domestic Team

Every team is integral to the running of our care home. We are fortunate to have a team of hard-working and compassionate individuals in housekeeping, which comprise of domestic and laundry. Not only do they help with the smooth running of the home, but they also contribute to the social and hospitality experience our residents enjoy.

Lubo Sromovsky - Maintenance Manager

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.

Lubo is your man if you require shelving, pictures hung on wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.

Peter Watts - Groundsman

Peter is our talented Groundsman who continues to work very hard in making our outdoor spaces into enjoyable surroundings.

From maintaining our wild flowers, feeding the birds in the aviary and building new features in our gardens for our residents to explore, Peter constantly brings new ideas to the outdoor spaces of the home.

Employee of the Month

Every month we celebrate the hard work of our team by choosing an Employee of the Month. Residents, relatives and employees can all nominate individuals. Congratulations to Peter who is our Employee of the Month for July!

 

CQC Rating

Forest Care is delighted to announce that CQC has rated Oak Lodge ‘Outstanding’ on its most recent inspection. This means that the service we provide is safe, effective, caring, responsive and well-led. A great achievement for all the team at Oak Lodge in Basingstoke.

Years of Service Awards

We demonstrate our appreciation for long-serving employees through our annual Years of Service Awards. We reward staff for their length of service with gifts of flowers, chocolates, vouchers and bubbly! A big ‘thank you’ to our hardworking and dedicated staff at Oak Lodge.

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