Listen to what Ann has to say about the care at Rowan Lodge; “They’re all very kind to us, and care for us in every way.”
“I am very grateful for the excellent and comprehensive care which my wife received…That care has significantly improved her general health, mobility and alertness, and has enabled her to return to her own beloved home. I should also like to praise the staff in all levels at Rowan Lodge for their unfailing helpfulness, courtesy and friendliness to the residents and their visitors. During my visits I was always favourably impressed by the effective management of Rowan Lodge, its cleanliness and its attractive environment. I would certainly recommend Rowan Lodge.”
“I am very pleased with Dad’s care so far. I have made very regular visits and always the care home is clean, well-staffed and welcoming. At a difficult time for the family, we feel fully confident in the level of nursing, care and support Dad has received. A very well-run care home with an excellent reputation.”
“My mum has been at Rowan Lodge for 5 months and the level of care she has experienced has been exceptional. It is extremely well-staffed, and nothing is too much trouble. On my many visits to see mum, I have only witnessed a high level of care and attention to all the residents. Thank you Rowan Lodge for caring for Mum.”
Kerry describes her role at Rowan Lodge and what she enjoys most, including her most memorable moment; “We get to share great experiences with each and every resident.”
Choosing a care home can be a daunting process. Hear from one of our relatives Alex on her experience with Rowan Lodge.
“May I reiterate how very grateful Pam’s family are for the wonderful and memorable 100th birthday celebration you organised for her. The location on the Willows patio in summer sun and the inspiring ‘100th‘ decorations all worked so well for us; and that is before we think of how sensitively and carefully the activities were chosen to delight mum without over-tiring her.”
“From the first time I walked through the front door, I just knew this was the place where a loved one would be made to feel at home and genuinely cared for with compassion and dignity. Everyone here deserves a shout-out for amazing service, from the enrichment team to the cook and kitchen staff through to the nursing/caring staff and management. Everyone you meet speaks and is friendly, making any stay here, be it long or for respite, a family feeling at home. Keep up the good work.”
“All we wanted from a care home for our mother can be summed up in the word ‘care’, and we have found this in ample quantities at Rowan Lodge.”