Reviews

"Our care homes in Hampshire and Surrey offer high standards of care, comfort, security and support in beautiful surroundings"

Cedar Lodge

It is difficult to add to the review that I made last June 2017 as all the comments in the review remain the same other than one item which is that The Lodge is always looking to improve the service provided where possible. Recently all carers and nurses have been provided with a handheld digital device which is linked individually for all residents and their records and reports held in the database. This has made much less paperwork saving important time.
The Lodge has a new WiFi which is available in all parts of the building.

January 2018

Holly Lodge

Care for residents is excellent – my mother’s condition has settled noticeably and for virtually all our visits is in a much better place than when she was admitted in June.

January 2018

Oak Lodge

Christmas was amazing and although the thought of my dear husband going to a nursing home was very upsetting, the reality is I could have provided the level of loving care for him on my own.

January  2018

Rowan Lodge

 Rowan Lodge is just over 5 years old, so the facilities are good. My mother has been there almost from the start and is very happy. During this time there have been highs and lows but the quality of on-site management has improved immensely with the appointment of the current team some 18 months ago.

The team have worked hard in the last 18 months or so to improve procedures, which was needed, and have upgraded decor/ furnishing and the food served.

There is a general issue of staff shortages in the care sector in the South East that Rowan Lodge has not escaped. But the management team has endeavoured to ensure that agency staff meet its standards and procedures.

My mother and I would wholeheartedly recommend Rowan Lodge.

January 2018

Our Care Home Locations

Our nursing and respite care homes are located in Basingstoke & Hook in Hampshire and Camberley in Surrey.